Six Sigma Tutorials

Key Elements of Six Sigma

Customer requirements, design quality, metrics and measures, employee involvement and continuous improvement are main elements of Six Sigma Process Improvement.

The three key elements of Six Sigma are:

Customer Satisfaction

Defining Processes and defining Metrics and Measures for Processes

• Using and understanding Data and Systems

• Setting Goals for Improvement

Team Building and Involving Employees

Involving all employees is very important to Six Sigma. The company must involve all employees. Company must provide opportunities and incentives for employees to focus their talents and ability to satisfy customers.

Defining Roles: This is important to six sigma. All team members should have a well defined role with measurable objectives.