Six Sigma Tutorial, Six Sigma Training, Six Sigma eBooks, Six Sigma Portal

Six Sigma Tutorial is a Six Sigma and Quality information portal. We specialize in Six Sigma Tutorial, education and training.You can also enroll in our FMEA and Black Belt Online courses and get certified. We provide free educational materials, free tutorials, training info, white papers, FAQs, eBooks, tools and calculators.

Six Sigma Tutorial

Six Sigma stands for Six Standard Deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process.

It was started in Motorola, in its manufacturing division,  where millions of parts are made using the same process repeatedly. Eventually Six Sigma evolved and applied to other non manufacturing processes. Today you can apply Six Sigma to many fields such as Services, Medical and Insurance Procedures, Call Centers.

Six Sigma methodology improves any existing business process by constantly reviewing and re-tuning the process.  To achieve this, Six Sigma uses a methodology known as DMAIC (Define opportunities, Measure performance, Analyze opportunity, Improve performance, Control performance) ... continue reading Six Sigma Tutorial Recently Added:  Six Sigma Case Studies >> Vytra Call Center Case Study

Vytra Call Center reduced costs by 12% and improved customer service within 90 days of implementing AIM-Activity Information Modeling.

Vytra Inc. is a New York HMO with 250,000 customers and 30 basic product lines. They have used Six Sigma since 1997. "Six sigma is a philosophy of doing business with a focus on eliminating defects through fundamental process knowledge. Six sigma methods integrate principles of business, statistics and engineering to achieve tangible results"...continue reading  Vytra Call Center Case Study

Balancing Your Legal Scorecard - A Performance Management Tool For The Legal Department

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